Smartell at Hospitality Day 2025
TV as the Heart of Digital Transformation in Hospitality – Smartell at Hospitality Day 2025
IPTV for Hotels and TV as the Heart of Digital Transformation in Hospitality
Smartell proudly takes part in Hospitality Day 2025 in Rimini, Italy’s leading event dedicated to innovation in hospitality. As technology reshapes the hotel stay, today’s travelers expect more than just a room — they demand seamless, personalized, and digital-first experiences.
This year, we are showcasing how Smartell’s IPTV for hotels and hotel digital signage solutions transform every in-room TV into a digital concierge – the hotel TV solution that connects entertainment, services, and communication, enriching the overall guest experience in hospitality.
Why Hospitality Digital Transformation Matters
The hospitality industry is undergoing a profound change: guests want seamless digital experiences aligned with their connected lifestyle. The numbers are clear:
- 80% of guests expect personalized services
- 70% prefer digital communication over printed brochures
- 65% use hotel streaming and casting during their stay
Traditional approaches — paper brochures, phone calls, and limited TV channels — no longer meet expectations.
What Guests Expect in 2025
- Digital by Default – Instant access to hotel services, no apps required
- Personalized – Welcome screens with guest names and content in their language
- Connected – Interactive hotel services, local activities, and promotions directly on the TV
- Effortless – Simple navigation with the remote, plus optional casting
- Empowered – Self-service bookings, requests, and digital concierge features
- Sustainable – Digital solutions that reduce waste and support eco-conscious travel
Couple in hotel room streaming content on Smartell IPTV
How Smartell Makes the Difference
Smartell IPTV platform transforms every hotel TV into a branded digital touchpoint:
- IPTV & Casting – Netflix, Disney+, YouTube, and personal content casting
- Interactive Hotel Services – Room service, spa reservations, late checkout
- Smart Promotions – Deliver offers at the right time to increase upsell
- Communication Hub – Hotel digital communication with reception and staff
- Real-Time Analytics – Insights into guest behavior for optimization
- Full Integration – Seamless connection with PMS, housekeeping, CRM, and revenue management
Hotel television displaying Smartell IPTV solution with service menu
Tangible Benefits for Hotels
- Operational Savings – Reduced printing costs, faster communication
- Revenue Growth – Targeted promotions and upsell through the hotel TV solution
- Guest Satisfaction – Modern guest experience driving reviews and loyalty
- Differentiation – Position the property as an innovative, premium hospitality brand
The Guest Journey with Smartell
1. Check-in & Welcome – Personalized welcome screen makes a premium impression
2. Discover & Book – Spa, restaurant, or excursions available from the room
3. Entertainment & Streaming – Freedom to access favorite content and casting in hotels
4. Always Connected – Digital concierge and real-time communication with staff
5. Check-out & Feedback – Digital bill and instant guest surveys
Where to Find Us
Hospitality Day 2025
Palacongressi di Rimini
Smartell – Desk D-77
If you are attending Hospitality Day, we warmly invite you to join our presentation:
“TV as the Heart of Digital Transformation in Hospitality”
Smartell presentation at Hospitality Day 2025 about hotel digital transformation
Come and discover what IPTV for hotels can really do for your property.
